DaySmart Appointments Review (Jan 2023)

by Shlomi

About DaySmart Appointments

DaySmart Appointments is a software designed to help businesses manage their appointments and scheduling needs. It is intended for small to medium-sized businesses across a wide range of industries, including beauty, health and wellness, and personal services.

One of the key features of the DaySmart Appointments is the ability to easily schedule appointments and manage availability for multiple staff members. This makes it easy for businesses to manage their staff schedules and ensure that they have the right people in the right place at the right time. The software also allows businesses to set up automatic appointment confirmations and reminders, helping to reduce the number of no-shows and ensuring that customers are always on time.

Another feature of the DaySmart Appointments is the ability to easily manage client information. The software allows businesses to store and access customer contact information, as well as keep track of their appointment history, preferences and notes. This helps businesses to better understand their customers, and offer them personalized service.

In addition, DaySmart Appointments offers a variety of reporting and analytics tools that help businesses stay on top of their scheduling and appointment data. The software can generate reports on everything from appointment revenue to staff performance, making it easy for businesses to see how they are performing and identify areas for improvement.

DaySmart Appointments was established in the year 2000, in Ann Arbor, Michigan. The company has been providing businesses with the tools they need to manage appointments and scheduling for more than 20 years. Today, DaySmart employs a team of dedicated professionals who are committed to helping businesses succeed with their scheduling and appointment needs.

Overall DaySmart Appointments is a comprehensive and user-friendly solution that makes appointment scheduling and management a breeze for business owners, managers, and their staff. It is an essential tool for businesses looking to save time and streamline their scheduling processes while offering exceptional customer service.

Who Uses it?

DaySmart Appointments is designed for small to medium-sized businesses across a wide range of industries. Some examples of the types of industries that typically use the software include beauty salons, spas, and barbershops, health and wellness clinics, personal services businesses such as nail salons and tattoo shops, and pet grooming and pet care businesses.

The software is well-suited for businesses that rely on appointment scheduling, such as those in the beauty, health and wellness, and personal services industries. Many of these businesses have regular customers who schedule appointments on a regular basis, and DaySmart Appointments makes it easy to manage these appointments and keep track of customer information.

Here are some examples of some businesses that use DaySmart Appointments:

  1. Mane Street Hair Salon – a hair salon in California that uses DaySmart to manage appointments and staff scheduling.
  2. Zen Spa – a spa in New York that uses DaySmart to manage appointments and keep track of client information.
  3. The Pet Spa – a pet grooming business in Texas that uses DaySmart to schedule appointments and manage staff availability.
  4. Inkwell Tattoo – a tattoo shop in Florida that uses DaySmart to schedule appointments and manage customer information
  5. Bodyworks Physical Therapy – a physical therapy clinic in Ohio that uses DaySmart to manage appointments for clients and track their progress

It is worth mentioning that these are just a few examples of the many businesses that use DaySmart Appointments, as the software is used by businesses across a wide range of industries, so the company has a diverse client base.

How it can help your practice?

DaySmart Appointments can help your business in several ways. Here are a few key ways the software can benefit your business:

  1. Streamline appointment scheduling: DaySmart Appointments makes it easy for businesses to schedule appointments and manage availability for multiple staff members. This can help to reduce errors and increase efficiency in your scheduling process.
  2. Improve customer service: The software allows businesses to set up automatic appointment confirmations and reminders, helping to reduce the number of no-shows and ensuring that customers are always on time.
  3. Better manage customer information: The software allows businesses to store and access customer contact information, as well as keep track of their appointment history, preferences, and notes. This helps businesses to better understand their customers, and offer them personalized service.
  4. Track financials: DaySmart Appointments also offers a variety of reporting and analytics tools that help businesses stay on top of their scheduling and appointment data. It can generate reports on everything from appointment revenue to staff performance, making it easy for businesses to see how they are performing and identify areas for improvement.
  5. Accessible anywhere: It also offers a cloud-based solution which means it can be accessed anywhere with an internet connection, it’s also compatible with any device so you can manage your business on the go.

Overall, DaySmart Appointments is a comprehensive and user-friendly solution that can help businesses save time and streamline their scheduling processes, while offering exceptional customer service. This in turn can help you to increase revenue and grow your business.

DaySmart Appointments Vs Competitors

DaySmart Appointments is a software that helps businesses manage their appointments and scheduling needs. While there are many alternatives available, here are a few key competitors and how they compare to DaySmart Appointments:

  1. Acuity Scheduling: Acuity Scheduling is a popular online scheduling software that is similar to DaySmart Appointments in that it allows businesses to easily schedule appointments and manage availability for multiple staff members. Acuity Scheduling is a little bit more inexpensive than DaySmart Appointments, It offers lower pricing plans for smaller businesses. But DaySmart Appointments offer a bit more robust features and customization options for businesses.
  2. Setmore: Setmore is another scheduling software that offers many of the same features as DaySmart Appointments, such as appointment scheduling, customer management, and automated appointment confirmations and reminders. Setmore’s pricing is also similar to DaySmart appointments, but its pricing plans offer fewer features than DaySmart.
  3. Calendly: Calendly is a scheduling software that is focused on helping businesses schedule meetings and appointments with external clients. Similar to DaySmart Appointments, Calendly also offers automatic confirmations and reminders and integration with other calendar apps. Calendly is less expensive but also offers fewer features than DaySmart Appointments.
  4. Schedulicity: Schedulicity is a scheduling software that is geared toward businesses in the beauty and wellness industries. It’s similar to DaySmart Appointments in terms of features and pricing, but it is geared specifically for that industry, whereas DaySmart Appointments serve a wide range of industries.
  5. Booker: Booker is a software that offers similar features to DaySmart Appointments, including appointment scheduling, customer management, and automated confirmations and reminders. In terms of pricing, it’s slightly more expensive than DaySmart Appointments, but it offers more advanced features like Online payment and Gift card management.

All the alternatives are good software, DaySmart Appointments stands out by providing a more comprehensive and customizable solution, it also serves a wide range of industries, and it has a proven track record of more than 20 years of experience in this field. But ultimately the best alternative will depend on the specific needs and requirements of your business.

DaySmart Appointments Pricing in 2023

DaySmart Appointments offers several different pricing plans to meet the needs of businesses of different sizes and with different scheduling and management needs. Here is a summary of the available pricing plans and what they include:

  1. Solo Plan: This plan is designed for businesses with one staff member and is priced at $19 per month. It includes all the core features such as appointment scheduling, customer management, and automated confirmations and reminders.
  2. Team Plan: This plan is designed for businesses with up to 5 staff members and is priced at $29 per month. It includes all the features of the Solo Plan, as well as additional features such as staff scheduling and staff management, and advanced reporting and analytics.
  3. Professional Plan: This plan is designed for businesses with up to 15 staff members and is priced at $39 per month. It includes all the features of the Team Plan, as well as additional features such as inventory management, and online booking widgets.
  4. Enterprise Plan: This plan is designed for businesses with more than 15 staff members, and is priced at $49 per month. It includes all the features of the Professional Plan and also includes advanced features like multiple location management and customized reporting.

It’s also worth noting that DaySmart Appointments offers a free 14-day trial, so you can try out the software before committing to a paid plan. Also, they offer discounted pricing plans if you choose to pay annually instead of monthly.

DaySmart Appointments – Cost of Implementation

The cost to implement DaySmart Appointments will depend on a few factors, including the size of your business, the number of staff members you have, and the specific features and customization options you require.

The cost of the software itself will depend on the pricing plan you choose. DaySmart Appointments offers several different pricing plans, ranging from $19 to $49 per month. The Solo Plan that is designed for businesses with one staff member, while the Enterprise Plan is designed for larger businesses with more than 15 staff members.

You might incur additional costs for customizing the software to fit the specific needs of your business. For example, you may need to customize the software’s layout or add integrations with other systems you are using. This can require additional development work, and therefore, might come with additional cost.

DaySmart Appointments Pros

  1. Comprehensive features: DaySmart Appointments offers a wide range of features that are tailored to the specific needs of small to medium-sized businesses, including appointment scheduling, customer management, automated confirmations and reminders, inventory management and online booking widgets. This makes it a more comprehensive solution compared to some competitors who may focus more narrowly on specific aspects of scheduling and management.
  2. Industry diversity: DaySmart Appointments serves a wide range of industries, including beauty, health and wellness, and personal services, whereas other competitors might focus on specific industry types, like only health and wellness or beauty.
  3. Proven Track record: DaySmart Appointments has been in the market for over 20 years, this shows that the company has a lot of experience in the field, and has the ability to provide businesses with the tools they need to manage appointments and scheduling. This experience sets them apart from newer competitors in the market.

DaySmart Appointments Cons

  1. Price: DaySmart Appointment’s pricing plans can be considered as a bit expensive compared to some of its competitors. While the software offers a wide range of features, businesses with smaller budgets may find the cost of the software to be a barrier to entry.
  2. Limited integrations: DaySmart Appointment’s integrations with other systems and software might be limited compared to some of its competitors. Some businesses that rely heavily on integrations with other software may find that DaySmart Appointment does not have the integration capabilities that they need.
  3. Customization options: While DaySmart Appointment offers a variety of customization options, it may not have the same level of flexibility and customization capabilities as some of its competitors. Businesses that require a high degree of customization may find that DaySmart Appointment does not meet all of their needs.

How To Use DaySmart Appointments

Here is a tutorial on how to use specific features of DaySmart Appointments:

  1. Scheduling appointments:
  • Start by logging in to your DaySmart Appointments account.
  • From the main menu, select “Appointments” and then select “Schedule.”
  • You’ll see a calendar view of your schedule for the next few days. To schedule a new appointment, simply select a date and time, and then select “New Appointment.”
  • Enter the customer’s name and contact information, and select the staff member who will be providing the service. You can also add notes or special instructions for the staff member.
  • Select “Save” to schedule the appointment.
  • You can also schedule appointments by clicking and dragging on the calendar to create a new block of time, or by clicking on an existing appointment and editing it.
  1. Managing customer information:
  • Start by logging in to your DaySmart Appointments account.
  • From the main menu, select “Customers” and then select “Customers List.”
  • Here you can view and manage all of your customer information. To add a new customer, simply select “New Customer” and enter their contact information.
  • You can also edit or delete existing customers by clicking on their names in the list.
  • You can also view a customer’s appointment history, preferences, and notes by selecting their name in the customer list.
  1. Automated Appointment Confirmations and Reminders:
  • Start by logging in to your DaySmart Appointments account.
  • From the main menu, select “Settings” and then select “Reminders.”
  • Here you can set up automated appointment confirmations and reminders. To do so, first, check the box to enable appointment confirmations and reminders, then select the reminder time.
  • You can also customize the message that will be sent to customers by clicking “Edit Message.”
  • Be sure to select “Save” to save your changes.
  1. Reporting and Analytics:
  • Start by logging in to your DaySmart Appointments account.
  • From the main menu, select “Reports” and then select the type of report you want to generate.
  • You can generate reports on things like appointment revenue, staff performance, customer demographics, and many more.
  • You can also filter the reports by date range, staff member, or other criteria.
  • Select “Generate Report” to view the report.

How it Integrates with Other Software

DaySmart Appointments does offer some integration capabilities with other healthcare technologies. Here are a few examples of the types of integrations that DaySmart Appointments currently supports:

  1. Online Booking Widgets: DaySmart Appointments provides online booking widgets that can be integrated into a business’s website, allowing customers to schedule appointments directly from the website.
  2. Payment Processing: DaySmart Appointments can integrate with payment processors like Authorize.net, Square and Stripe to accept online payments for appointments. This can save the time of the customer and the staff of the business.
  3. Email and SMS Marketing: DaySmart Appointments can integrate with email and SMS marketing platforms like MailChimp and Twilio, to allow businesses to send automated marketing messages to customers.
  4. Calendar Integrations: DaySmart Appointments can integrate with calendar platforms like Google Calendar, Outlook, and iCal, to allow businesses to sync their appointments with their personal or other calendars.
  5. Electronic Medical Records: DaySmart Appointment can integrate with EMR platforms like Athenahealth, and drchrono, to enable healthcare providers to manage patients’ records and communicate with other providers.

Free Alternatives to DaySmart Appointments

There are several free alternatives to DaySmart Appointments that businesses can consider as scheduling and appointment management software. Some of the most popular free alternatives include:

  1. Calendly: Calendly is a scheduling software that is easy to use, with a clean and simple interface. It allows businesses to schedule appointments with external clients and includes features such as automated confirmations and reminders. It also offers integration with calendar platforms such as Google and Outlook. However, it does not include inventory management, staff scheduling, and other features that DaySmart Appointments has.
  2. Google Calendar: Google Calendar is a free calendar and scheduling tool that is available as part of Google’s suite of online tools. Google Calendar includes many of the basic features of DaySmart Appointments, such as appointment scheduling and reminders, and it can also be integrated with other Google tools such as Gmail. However, Google Calendar is not designed specifically for businesses and does not include features like inventory management, staff scheduling, and customer management.
  3. Acuity Scheduling: Acuity Scheduling is another scheduling software that offers many of the same features as DaySmart Appointments, such as appointment scheduling, customer management, and automated confirmations and reminders. However, Acuity Scheduling’s free plan is limited in functionality, with fewer features than DaySmart Appointments’s Solo Plan, and it’s intended for solo practitioners or very small businesses.
  4. YouCanBook.me: It’s a scheduling software that allows businesses to schedule appointments with customers, it includes features such as automated confirmations and reminders, however, its free version is limited and does not offer features like inventory management, staff scheduling, and customer management.

It’s important to note that while these free alternatives may be a good fit for some businesses, they may not offer the same level of functionality and customization as DaySmart Appointments. Businesses should carefully evaluate their scheduling and management needs before choosing a software solution.

Alternative for Small Practice

There are several alternatives to DaySmart Appointments that small businesses may want to consider as a scheduling and appointment management software. Some of the most popular alternatives include:

  1. Acuity Scheduling: Acuity Scheduling is a scheduling software that is easy to use, with a clean and simple interface. It allows businesses to schedule appointments and manage availability for multiple staff members. It also includes features such as automated confirmations and reminders and integrations with calendar platforms like Google and Outlook. Acuity Scheduling is particularly suitable for small businesses because of its low cost, with prices starting at $10 per month for the Pro plan.
  2. Setmore: Setmore is another scheduling software that offers many of the same features as DaySmart Appointments, such as appointment scheduling, customer management, and automated confirmations and reminders. It is also a very simple and user-friendly software and it provides a free version that serves the basic needs of small businesses.
  3. SimplyBook.me: SimplyBook.me is an online scheduling and appointment management software that is suitable for small businesses. It includes features such as appointment scheduling, customer management, and automated confirmations and reminders. SimplyBook.me also has a free plan that is perfect for small businesses with limited budgets and needs.

In terms of differences, DaySmart Appointments is a more comprehensive and customizable software, it serves a wide range of industries and it has a proven track record of more than 20 years of experience in this field. However, its pricing plans are slightly more expensive than the alternatives mentioned. The alternatives mentioned are more suitable for small businesses with tight budgets and simple needs. They are still great solutions for small businesses to manage their scheduling needs and can still be a great choice for the business depending on their specific needs and requirements.

Alternative for Large Practice

There are several alternatives to DaySmart Appointments that may be more suitable for large businesses that require more advanced scheduling and appointment management capabilities. Some of the most popular alternatives include:

  1. Acuity Scheduling Pro: Acuity Scheduling Pro is an advanced scheduling software that includes features such as appointment scheduling, customer management, automated confirmations and reminders, staff scheduling, and inventory management. Additionally, it allows businesses to handle a high volume of customers and staff, as well as handling multiple locations. The Pro plan starts at $25 per month and can accommodate businesses with up to 50 staff members.
  2. Square Appointments: Square Appointments is a scheduling and appointment management software that is well-suited for large businesses, particularly those in the retail and service industries. It includes features such as appointment scheduling, customer management, automated confirmations and reminders, inventory management, and a point-of-sale system. It also offers a variety of integrations with other software, and it offers a pricing plan that can accommodate large businesses.
  3. MINDBODY: MINDBODY is a business management software for health, wellness and beauty businesses. It provides a range of tools for scheduling, appointment management, customer management, inventory management, and point-of-sale. MINDBODY is particularly suitable for large businesses as it can handle large numbers of staff and customers, it can handle multiple locations, and it provides advanced reporting tools.

In terms of differences, DaySmart Appointments is a more comprehensive and customizable software, it serves a wide range of industries and it has a proven track record of more than 20 years of experience in this field. However, the alternatives I mentioned are more suitable for large businesses that require more advanced features and handle a high volume of customers and staff, such as Acuity Scheduling Pro, Square Appointments, and MINDBODY.

Some Supprising Facts About DaySmart Appointments

Here are a few surprising facts about DaySmart Appointments:

  1. DaySmart Appointments was first launched in 1999, which makes it one of the first appointment-scheduling software in the market.
  2. The company has been recognized for its fast growth and successful business practices by Inc. Magazine, which listed DaySmart Software in its annual Inc. 500|5000 list of the fastest-growing private companies in America for several years in a row.
  3. DaySmart Appointments has been designed to serve a diverse range of industries, including beauty, health and wellness, and personal services, unlike other software in the market that only focus on specific industry types.
  4. The company provides a comprehensive support site, including detailed tutorials and user guides, as well as onsite or remote training, this allows businesses to make the most of the software, and improve their workflows and customer service.
  5. DaySmart Appointments has been designed to handle multiple languages. It provides automated confirmations and reminders in over 20 languages, making it suitable for businesses with a diverse customer base.
  6. The software includes inventory management, so businesses can keep track of their products and services, and restock as needed.
  7. DaySmart Appointments uses bank-grade security encryption, meaning businesses can trust that their customer data and appointment information are stored and transmitted securely.

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