DrChrono is a robust cloud-based EHR practice management software for health organizations. We rate the DrChrono software 2 on a scale of 1 to 5 after analyzing their pricing and other fees in-depth.
The all-in-one EHR cloud-based software comes with many outstanding features, but we are focused on the pricing – for small to medium-sized, and large size practices, what is the total cost of ownership (TCO) of the DrChrono? Read on.
DrChrono’s rating means that it is an average priced versus their alternatives. Also, it might not be suitable for large healthcare organizations.
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Short in time? here are some highlights from our research:
- DrChrono pricing starts from $199 per provider per month.
- TCO rating is 2/5 (low-end cost)
- They offer 4 plans: Prometheus, Hippocrates, Apollo, and Apollo plus.
- DrChrono offers a demo version.
- There is no public discount available for DrChrono.
What is the Real Cost to Implement DrChrono?
Getting the accurate total cost of DrChrono license for your healthcare practice is straightforward. Since they provide a pricing model of per provider per month, you only need to multiply the price per provider per month for the license you need.
However, there are other costs associated with EHRs like DrChrono that you must consider:
- Customizations & integration.
- Data Migration – migrating data from excel or legacy systems.
- Cost of training – cost of trainers, staff time.
- Hardware – suitable laptops, tablets, special printers.
- Additional third party software for encoding, analytics, e-signature, CRM.
- Vendor support and help desk.
These considerations can be calculated using a simple TCO formula which would give you the direct cost as per your need.
Cost of DrChrono – Breakdown
Are you curious to know if the DrChrono software is excellent for your healthcare business? We will review its costs in detail to help you make a decision.
Cost of Licenses
As of the time of writing this content, there is no official public price set for the various packages of the DrChrono. To know their pricing suitable for your solution, you can leave your details with us. However, their cheapest plan is $199 per provider per month, and you should take note of some additional costs which might impact your long-term use of this EHR software.
DrChrono features additional costs which aren’t included in the monthly plans or acquisition pricing. These extra charges are mentioned below:
1.) When you exceed your monthly usage plan limit, you’ll incur the following fees:
- $0.05 per page faxed
- $0.05 per text
- $0.15 per phone call
These are charged with:
- $20 per provider
- $30 per month for the first or primary provider, then $10 each month for other providers
2) Statements of Paper Claims attracts the following charges:
- $0.70/Paper Claim (Emdeon & Trizetto)
- $0.70 per Patient Statement (Emdeon & Trizetto)
- $1.50 per iHCFA Claim
Customizations & Integrations
DrChrono users are provided with various customizations which they can adapt to their practice. However, if you need a unique EHR minimal customization not provided by DrChrono, this can cost you about $2500.
Also, the software can be integrated with other systems in partnership with DrChrono at no extra cost.
If your practice is new and you don’t have old databases/systems there is no data migration cost, however, if you have around 4-5 years of business information that you want to transfer to the new system it would cost around $5K a one time fee.
Cost of Training
All DrChrono’s plan packages come with one-on-one training with a DrChrono specialist. They also include a 1hr kick-off call and a custom template building at no extra cost. However if you need training for a team of 50+ users you would need around $10K to pay for training activities + your staff time.
Cost of Hardware
Even though DrChrono is cloud installed which ensures that you’ll get 24/7 access to servers, you’ll still have to ensure that your working computers fit the DrChrono software efficiently. Even though there is no charge for DrChrono mobile applications, you might need printers or scanners which also runs into additional cost.
Cost of Additional Third Party Software
DrChrono allows for third party software integrations like LabCorp, Surescripts, Quest, and others. However, the company charges fees for extra integrations like CRM encoding needs, and this can cost about $500 to $5k.
Vendor Support and Help Desk
Vendor support is a vital aspect that can determine a software TCO. Some EHR software change specific amounts to provide vendor support on complicated issues. However, DrChrono provides free chat and email support to their clients.
DrChrono’s Total Cost of Ownership
DrChrono’s cheapest package is $199 per provider per month, even though there are additional fees (data migration, training, customization, etc) which you should consider and have mentioned. Below we give you some TCO examples for various practice sizes:
Total Cost Examples:
- For Small Practices: Small health organizations with 1-2 doctors, the cheapest DrChrono EHR solution would cost $199/month/provider + cost of your staff training time + cost of 3rd party tools if needed.
- Mid-size practices, with about 5-25 doctors, that need DrChrono’s standard-medium processes should expect a minimum of $199/month/provider + cost of your staff training time + cost of third party tools if needed + about $10K for a consultant + system integration if needed + cost for extra communication channel + Paper claims if you need.
- A Large size practice, with about 50+ doctors, with medium-complicated work process, DrChrono would cost $199/month/provider (cheapest plan) + $75 per year + cost of your staff training time + cost of Third party tools if needed + around $50K upfront fee for data migration, extra customization, a consultant/project manager + system integration + cost for extra communication channel + Paper claims if you need.
DrChrono is considered more expensive than most of its competitors. For example, when you compare the license cost of DrChrono with Metadesk (closest competitor), the latter cost $19 per provider per month. Other competing company licenses like Acuity Scheduling costs $15 per provider per month, TigerConnect is priced at $12 per month, Vagaro costs $25 per month, and Therabill priced at $199 per provider per month with a $199 one time setup fee which is considered cheap because of the absence of extra monthly fees.
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