DrChrono Review (Jan 2023)

by Shlomi

About DrChrono

DrChrono is a leading electronic health records (EHR) and medical practice management platform designed specifically for medical professionals. The platform was established in 2009 by Michael Nusimow and Daniel Kivatinos in New York City, and has since grown to become one of the most popular EHR platforms in the United States.

DrChrono is designed for medical professionals of all types, including physicians, nurses, and other healthcare providers. The platform is particularly useful for small- to medium-sized medical practices, as it offers a wide range of features and tools that help these practices run more efficiently and effectively.

One of the key features of DrChrono is its user-friendly interface, which makes it easy for medical professionals to navigate and access the information they need. The platform also offers a range of tools for managing appointments, billing, and patient records, which can help streamline the administrative side of running a medical practice. Additionally, DrChrono offers a patient portal that allows patients to access their medical records, schedule appointments, and communicate with their healthcare provider.

Another feature that sets DrChrono apart from other EHR platforms is its seamless integration with other healthcare technologies. The platform can be easily integrated with other medical devices, such as blood glucose monitors, and can also be integrated with other medical software, such as lab results and diagnostic imaging. This allows medical professionals to have all of their patient’s information in one place, making it easier to make accurate diagnoses and treatment plans.

DrChrono has over 150 employees and has a growing user base of over 30,000 medical professionals across the United States. Its headquarters is in New York City and has also expanded to California. The company is consistently updating its platform and adding new features to meet the needs of its users, which is one of the reasons why it has become so popular among medical professionals.

In conclusion, DrChrono is a comprehensive and user-friendly EHR and medical practice management platform that helps medical professionals to streamline their practice, increase productivity and provide better patient care. With its wide range of features and seamless integration with other healthcare technologies, DrChrono is an excellent choice for any medical professional looking to improve the efficiency and effectiveness of their practice.

Who Uses it?

DrChrono primarily serves the healthcare industry and is used by a wide range of medical professionals, including physicians, nurses, and other healthcare providers. The platform is particularly popular among small- to medium-sized medical practices, as well as solo practitioners.

DrChrono’s customers come from a diverse range of medical specialties, including primary care, pediatrics, neurology, and more. Some examples of companies that use DrChrono include:

  1. Advanced Neurology Medical Group – A neurology practice in California that uses DrChrono to manage patient records and appointments.
  2. North Shore Pediatrics – A pediatric practice in New York that uses DrChrono to streamline its billing and patient management processes.
  3. Southwood Orthopedics – An orthopedic practice in Georgia that uses DrChrono to manage patient records and appointments.
  4. Tri-City Medical Group – A primary care practice in California that uses DrChrono to streamline its billing and patient management processes.
  5. Family Medical Care – A primary care practice in New York that uses DrChrono to manage patient records and appointments.

In addition to serving traditional medical practices, DrChrono is also used by a growing number of telemedicine companies, retail clinics, and other healthcare organizations. The platform’s ability to integrate with other healthcare technologies, such as video conferencing tools, makes it an ideal choice for telemedicine companies looking to provide virtual consultations to patients.

Overall, DrChrono serves a wide range of healthcare industries including primary care, Pediatrics, Neurology, Orthopedics, and family medicine. The platform is used by thousands of medical professionals across the United States, making it one of the most popular EHR platforms in the country.

How it can help your practice?

DrChrono can help your business by providing a comprehensive and user-friendly electronic health record (EHR) and medical practice management platform. The platform offers a wide range of features and tools that can help your business run more efficiently and effectively.

  1. Streamlined patient management: DrChrono’s patient management features allow you to easily schedule appointments, manage patient records, and handle billing. This can help you save time and reduce administrative tasks, allowing you to focus on providing better patient care.
  2. Improved communication and collaboration: DrChrono’s patient portal allows patients to access their medical records, schedule appointments, and communicate with their staff. Additionally, DrChrono’s seamless integration with other healthcare technologies allows for better collaboration and communication between healthcare providers, improving patient outcomes.
  3. Increased productivity: DrChrono’s user-friendly interface and wide range of features make it easy for your staff to navigate and access the information they need, increasing productivity and reducing errors.
  4. Better patient engagement: DrChrono’s patient portal allows your patients to access their medical records and communicate with your practice easily, improving patient engagement and satisfaction.
  5. Compliance: DrChrono is compliant with regulations such as HIPAA and Meaningful Use, which ensures your practice is meeting the industry standards and regulations.
  6. Cost-effective: DrChrono offers cloud-based software that eliminates the need for expensive IT infrastructure and maintenance costs.

In summary, DrChrono can help your business by streamlining patient management, improving communication and collaboration, increasing productivity, better patient engagement, and compliance with industry standards. It can also help you cut costs by eliminating the need for expensive IT infrastructure.

DrChrono Vs Competitors

Here is a comparison of DrChrono with five popular alternatives:

  1. Practice Fusion: Practice Fusion is a cloud-based EHR platform that is similar to DrChrono in many ways. Both platforms offer patient management, appointment scheduling, and billing features. However, Practice Fusion has a larger customer base and offers more advanced features such as population health management and patient engagement tools.
  2. AthenaHealth: AthenaHealth is a cloud-based EHR platform that offers similar features to DrChrono, including patient management, appointment scheduling, and billing. AthenaHealth also offers advanced features such as revenue cycle management, population health management, and analytics. The platform is more expensive than DrChrono and is better suited for larger practices.
  3. Cerner: Cerner is a large EHR vendor that offers a wide range of solutions for healthcare organizations. Cerner’s EHR platform is more expensive than DrChrono and is better suited for large hospitals and health systems. Cerner’s platform also offers more advanced features such as revenue cycle management and population health management.
  4. Allscripts: Allscripts is a large EHR vendor that offers a wide range of solutions for healthcare organizations. Allscripts EHR platform is more expensive than DrChrono and is better suited for large hospitals and health systems. It also offers features such as revenue cycle management and population health management.
  5. NextGen: NextGen is a cloud-based EHR platform that is similar to DrChrono in many ways. Both platforms offer patient management, appointment scheduling, and billing features. NextGen also offers revenue cycle management, population health management, and analytics. The platform is more expensive than DrChrono and is better suited for larger practices.

In summary, DrChrono is a cost-effective EHR platform that is well-suited for small- to medium-sized medical practices. While it has a smaller customer base than some of the alternatives, it offers a user-friendly interface and a range of features that can help practices run more efficiently. Alternatives like AthenaHealth, Cerner, Allscripts, and NextGen are more expensive and are better suited for larger healthcare organizations and hospitals. They offer more advanced features such as population health management, revenue cycle management, and analytics. The implementation cost and vendor size also vary among these alternatives.

DrChrono Pricing in 2023

DrChrono offers 4 plans: plan 1 – EHR & Practice Management starts at $199 per license, plan 2 – Advanced EHR & Practice Management, plan 3 – EHR, Practice Management & Medical Billing Software, and plan 4 – EHR, Practice Management & Revenue Cycle Management Services.

DrChrono Pros

  1. User-friendly interface: DrChrono has a user-friendly interface that makes it easy for medical professionals to navigate and access the information they need. This can help increase productivity and reduce errors.
  2. Seamless integration: DrChrono offers seamless integration with other healthcare technologies, such as lab results and diagnostic imaging. This allows medical professionals to have all of their patient’s information in one place, making it easier to make accurate diagnoses and treatment plans.
  3. Affordable: DrChrono offers a cost-effective EHR platform that is well-suited for small- to medium-sized medical practices. Its pricing plans are affordable compared to other EHRs, making it a good choice for practices looking for a cost-effective solution.

DrChrono Cons

  1. Limited Advanced Features: While DrChrono offers a wide range of basic features for managing patients, appointments, and billing, it may have limited advanced features compared to some of its competitors.
  2. Limited scalability: DrChrono is primarily designed for small- to medium-sized medical practices, so it may not be the best choice for larger healthcare organizations or hospitals with more complex needs.
  3. Limited customer support: Some users have reported limited customer support and responsiveness from DrChrono, which may cause difficulties for practices that require more assistance during implementation and use.

How To Use DrChrono

  1. Creating a new patient: To create a new patient in DrChrono, click on the “Patients” button on the top navigation bar. Next, click on the “New Patient” button on the right-hand side of the screen. Fill in the patient’s demographic information, including their name, address, and contact information. Once you have completed all the fields, click on the “Save” button to create the patient’s record.
  2. Scheduling an appointment: To schedule an appointment in DrChrono, click on the “Calendar” button on the top navigation bar. Next, select the date and time for the appointment and click on the “New Appointment” button. Select the patient from the patient list and assign the provider for the appointment. You can also add notes or attachments for the appointment. Once you have completed all the fields, click on the “Save” button to schedule the appointment.
  3. Billing and claims management: To manage billing and claims in DrChrono, click on the “Billing” button on the top navigation bar. Next, you can view and manage patients’ insurance information, create and submit claims, and view payment reports. You can also manage the revenue cycle by creating and sending patient statements and managing insurance and patient payments.
  4. E-Prescribing: DrChrono offers an e-prescribing feature that allows you to electronically send prescriptions to pharmacies. To use this feature, click on the “E-Prescribing” button on the top navigation bar. Next, search for the patient and select the medication you want to prescribe. You can also choose the dosage, frequency, and duration of the medication. Once you have completed all the fields, click on the “Send” button to send the prescription to the pharmacy.
  5. Telemedicine: DrChrono offers a telemedicine feature that allows you to conduct virtual consultations with patients. To use this feature, click on the “Telemedicine” button on the top navigation bar. Next, select the patient and provider for the appointment. You can also add notes or attachments for the appointment. Once you have completed all the fields, click on the “Start Visit” button to start the virtual consultation.

How it Integrates with Other Software

DrChrono offers a wide range of integration capabilities with other healthcare technologies to improve the practice’s workflow and patient care. The platform can integrate with a wide range of technologies, including:

  1. Electronic prescribing (e-prescribing): DrChrono can integrate with e-prescribing software, which allows physicians to electronically send prescriptions to pharmacies. This helps to reduce errors and increase efficiency.
  2. Laboratory information systems (LIS): DrChrono can integrate with LIS software, which allows physicians to view lab results and other diagnostic information directly from the patient’s chart.
  3. Imaging systems: DrChrono can integrate with imaging systems, such as x-ray and MRI machines, to view diagnostic images directly from the patient’s chart.
  4. Medical devices: DrChrono can integrate with medical devices such as blood glucose monitors, blood pressure cuffs, and pulse oximeters, to collect vital signs and other patient data.
  5. Telemedicine: DrChrono can integrate with telemedicine platforms, allowing physicians to conduct virtual consultations with patients. This feature enables physicians to conduct virtual consultations with patients, which can be especially useful during the COVID-19 pandemic.
  6. Billing systems: DrChrono can integrate with billing systems, allowing physicians to manage patient billing and insurance claims more efficiently.
  7. Patient portals: DrChrono can integrate with patient portals, allowing patients to access their medical records, schedule appointments, and communicate with their healthcare providers.

The platform’s seamless integration capabilities with other healthcare technologies help to improve the practice’s workflow and patient care. This allows physicians to have all of their patient’s information in one place, making it easier to make accurate diagnoses and treatment plans.

Free Alternatives to DrChrono

There are also several free alternatives available that offer similar features and functionality.

  1. FreeMED: FreeMED is another open-source EHR platform that is available for free. It offers similar features to DrChrono, including patient management, appointment scheduling, and billing. FreeMED is also self-hosted, so you will need to have your own server or hosting service to run the platform.
  2. MediRecords: MediRecords is a cloud-based EHR platform that offers a free version of its platform. The free version includes basic features such as patient management and appointment scheduling. However, it does not include advanced features such as billing and electronic prescribing.

Alternative for Small Practice

Small businesses have a variety of options when it comes to choosing an electronic health records (EHR) platform. Here are 2-3 alternatives to DrChrono that may be a good fit for small businesses:

  1. Kareo: Kareo is a cloud-based EHR platform that is tailored to small medical practices. It offers similar features to DrChrono including patient management, appointment scheduling, and billing. The main difference is that Kareo also includes a robust revenue cycle management tool, which can help small businesses manage and optimize their revenue.
  2. SimplePractice: SimplePractice is a cloud-based EHR and practice management platform that is designed specifically for small mental and behavioral health practices. It offers similar features to DrChrono, including patient management, appointment scheduling, and billing. One of the main differences is that SimplePractice offers a built-in telehealth feature, which can be especially useful for small mental and behavioral health practices.
  3. MediRecords: MediRecords is a cloud-based EHR platform that offers a free version of its platform. The free version includes basic features such as patient management and appointment scheduling. However, it does not include advanced features such as billing and electronic prescribing. This makes it a good option for small businesses on a budget that needs basic EHR features.

In summary, while DrChrono is a good EHR platform option for small businesses, there are several alternatives that offer similar features and functionality. Kareo, SimplePractice, and MediRecords are three alternatives that are well-suited for small businesses.

Alternative for Large Practice

Large businesses have different needs and may require more advanced features and scalability compared to small businesses. Here are 2-3 alternatives to DrChrono that may be a good fit for large businesses:

  1. Cerner: Cerner is a large EHR vendor that offers a wide range of advanced features and scalability. It is designed for large healthcare organizations and hospitals and offers a full suite of EHR, practice management, and population health management features. The main difference between DrChrono and Cerner is that Cerner is more suited for large organizations and hospitals with more complex needs and more advanced features.
  2. Epic: Epic is another large EHR vendor that is well-suited for large healthcare organizations and hospitals. It offers a full suite of EHR, practice management, and population health management features. Epic also offers advanced features such as revenue cycle management, supply chain management, and analytics. This makes it a better fit for large businesses that require more advanced features.
  3. Meditech: Meditech is an EHR vendor that specializes in serving large healthcare organizations, it offers a wide range of advanced features such as revenue cycle management, population health management, and analytics. It also offers clinical decision support and patient engagement tools. The platform is best suited for large healthcare organizations and hospitals with more complex needs and more advanced features.

In summary, while DrChrono is a good EHR platform option for small and medium-sized businesses, large businesses may require more advanced features and scalability. Cerner, Epic, and Meditech are three alternatives that offer advanced features and scalability and are well-suited for large businesses.

Some Surprising Facts About DrChrono

  1. DrChrono was founded in 2009 by two brothers, Michael and Daniel Nusimow, who were both medical students at the time. They built the platform to help their own medical practice manage patient records and appointments more efficiently.
  2. DrChrono was the first electronic health record (EHR) platform to offer an iPad-native EHR app, which was released in 2011. This made it one of the first EHRs to fully embrace mobile technology.
  3. DrChrono is a certified ONC-ATCB HIT (Office of the National Coordinator Authorized Testing and Certification Body Health Information Technology) and is compliant with federal regulations such as the HITECH Act, HIPAA, and Meaningful Use.
  4. DrChrono has been recognized for its innovation, winning several awards and accolades, such as being listed in the Inc. 500|5000 Fastest Growing Companies in America and being recognized as a “Cool Vendor” in the Gartner report “Cool Vendors in Healthcare Providers, 2013”
  5. DrChrono is not only an EHR provider but also a software company that provides an ecosystem of healthcare applications, such as telemedicine, patient engagement, revenue cycle management, and more.
  6. DrChrono’s platform is also integrated with more than 250 partners including labs, pharmacies, billing, and more, which helps to streamline the healthcare workflow.
  7. DrChrono is also a HIT vendor that caters to medical practices of all sizes and specialties, including chiropractors, dentists, and mental health professionals.

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