eClinicalWorks — High Ranking, But Is It Cost-Effective?

by Shlomi

eClinicalWorks is a cloud-based EHR software for healthcare providers. The software has a license price that starts from $449 per provider per month. 

The famous practice management software has been considered to have a cost rating of 2.6/5, which shows it is an average cost EHR software. To understand our pricing rating model properly, take 1= low cost and 5 = high cost. 

You might be curious how we got to this conclusion about eClinicalWorks. If this is true with you, read on!

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Highlights

We understand that you might not have the free time to go through our price research, so we bring you the result highlights below: 

  • eClinicalWorks has a license starting price of $499 per provider per month. 
  • The practice management software is cost rated 2.6 (average cost) because it offers no startup and data transfer costs. 
  • There is no discount set for their plans, but we’re available if you need custom pricing for your clinic. 

What is the Real eClinicalWorks Implementation Cost?

To answer this question of the actual eClinicalWorks implementation cost, many things need to be considered. Practice management software like eClinicalWorks features other software costs that are normal in the industry.

The costs incurred plus the license price of any practice management software like eClinicalWorks are termed the total cost of ownership (TCO), and this gives you an overview of how much to budget if you need this software for your practice. 

Below, we will list the various costs associated with implementing the eClinicalWorks for your healthcare organization:

  • Training Costs — Costs for various training sessions of your clinic providers.
  • Customization and Integration — Customizing your software according to your clinic’s needs.
  • Third-party System Costs — License Costs for third-party systems like Waystar, Worldpay, MD Revolution, Change Healthcare, etc.
  • Implementation Costs — eClinicalWorks charges for implementation cost for practice with more than 9 providers. 

Cost of eClinicalWorks – Breakdown

To enhance your understanding of the costs as mentioned earlier associated with eClinicalWorks, we will explain them briefly:  

Cost of License

Obviously, the license cost is expected for every practice management software, and eClinicalWorks isn’t an exception. 

The medical system has a license price that starts from $499 per provider per month (EHR Only) and $599 per provider per month (EHR with Practice Management). Also, eClinicalWorks has additional license billing for their clients — Their RCM as a Service charges 2.9% of practice collections (added to any plan you choose). 

Training Costs 

If your practice has more than the mentioned number of providers, or you’ll need future 3-4 training sessions for your team, the average industrial cost for this service is about $1500.  

Training costs are mostly encountered as an incurred cost when implementing practice management software for a clinic. Even though eClinicalWorks provides free initial on-site training for your team, this is limited to clinics with 1-9 providers. 

Customization and Integration 

Customization costs are always expected with EHR software, whether it’s a cloud-based software like eClinicalWorks or on-premise software. Customization of your practice billing templates with custom fields or with analytics capabilities incurs a cost. 

Also, Integrating the eClinicalWorks with existing external systems like business management tools attracts fees. For a medium-sized clinic that needs standard customization of 3-5 systems, you should budget about $5000 for this.  

Third-party System License Costs  

eClinicalWorks is in partnership with various external systems, which helps to ensure that all you need for your practice to run smoothly is provided. However, just like other similar EHR software, these third-party systems have their license fees attributed to them. 

If you decide to make use of these third-party systems like Waystar, Worldpay, MD Revolution, Change Healthcare, etc., in your eClinicalWorks software, you’ll have to budget their license fee also, and the range from $50 to $300 per month.

Implementation Costs 

The cost of implementation is not always encountered for all practice management software available in the market today. However, eClinicalWorks does not charge for implementation costs for clinics with a maximum of 9 providers. If your clinic has 10+ providers, you are expected to incur implementation costs, depending on your practice’s needs. 

From research and evaluation, for a medium-sized practice (5 to10 providers) with standard software processes needed, you’re expected to incur an implementation cost of about $5000. 

eClinicalWorks Total Cost of Ownership Examples

All the above costs are what is expected if you want to calculate the eClinicalWorks total cost of ownership for your practice. Below, we will share with you mathematical examples of the eClinicalWorks TCO for small to large clinics:

  • Small Sized Practice: For small-sized clinics with 1-5 doctors, with the need for only simple software processes, the eClinicalWorks total cost of ownership calculation should include the cost of a license, which is $499 + RCM as a Service which charges 2.9% of practice collections + cost of 1 to 2 additional team training sessions that might be needed which cost about $500 + cost of minimal customization and integration which cost about $2500 + third-party license costs ranging from $50 to $300 per month. 
  • Medium Sized Practice: For medium-sized clinics with about 5-10 doctors, with the need for standard software processes, the eClinicalWorks total cost of ownership calculation should include the cost of a license, which is $599 + RCM as a Service which charges 2.9% of practice collections + cost of 3 to 4 additional team training sessions that might be needed which cost about $1500 + cost of standard customization and integration (3-5 systems) which cost about $5000 + third-party license costs ranging from $50 to $300 per month + standard Implementation costs of about $5000. 
  • Large Sized Practice: For large hospitals or clinics with about 50+ doctors, with a need for complex software processes, the eClinicalWorks total cost of ownership calculation should include the cost of a license, which is $599 + RCM as a Service which charges 2.9% of practice collections + cost of 5 to 7 additional team training sessions that might be needed which cost about $2500 + cost of full customization and integration (5+ systems) which cost about $10000 + third-party license costs ranging from $50 to $300 per month + full Implementation costs of about $10000. 

eClinicalWorks is considered the average cost and suitable for small, medium, and large clinics when checking its Total cost of ownership (TCO). 

The practice management software company provides free data migration services, which positively affect the TCO of the software. 

eClinicalWorks Vs. Alternatives

eClinicalWorks is considered average cost when compared with its alternatives in the medical system industry. The practice management software has a starting license cost of $499+ RCM as a Service which charges 2.9% of practice collections. At the same time, its alternatives like AdvancedMD features a starting license price of $729 per provider, RXNT has a license starting price of $150 per provider per month, NextGen has a starting license price of $549 per provider per month, Practice has a starting license price of $149 per provider per month, and Chirotouch has a license cost of $259 per month. 

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FAQs about eClinicWorks

How much does eClinicWorks cost?

The medical system has a license price that starts from $499 per provider per month (EHR Only) and $599 per provider per month (EHR with
Practice Management). Also, eClinicalWorks has additional license billing for their clients — their RCM as a Service which charges 2.9% of practice collections (added to any plan you choose).

Is eClinicWorks software considered expensive?

No, eClinicalWorks is not considered expensive by its users. 

How much does eClinicWorks cost for small practice?

For small-sized clinics with 1-5 doctors, with the need for only simple software processes, the eClinicalWorks total cost of ownership calculation should include the cost of a license, which is $499 + RCM as a Service which charges 2.9% of practice collections + cost of 1 to 2 additional team training sessions that might be needed which cost about $500 + cost of minimal customization and integration which cost about $2500 + third-party license costs ranging from $50 to $300 per month. 

Is it suitable for medium-large practices?

The eClinicalWorks cost for medium and large practices is not considered expensive; instead, they’re considered average cost compared to its alternatives.

Does eClinicWorks software have a free version?

No, eClinicalWorks offer a demo.

Is it easy to use eClinicWorks software?

Yes, the practice management software is easy to use. 

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