Kareo – Famous, but does it have a Downside?

by Shlomi

Kareo has a starting price of $150 per provider per month, and using our price scale system of 1 (low cost) to 5 (expensive), the Kareo EHR software is rated 2 – it is a low-priced EHR software.   

Some practices prefer cloud-based SaaS software because of its great features, but does it have any downside regarding the total cost of ownership (TCO)? We will evaluate this EHR software pricing to understand if it is great for your practice, no matter the size of your healthcare organization. 

Kareo has a starting price of $150 per provider per month, and using our price scale system of 1 (low cost) to 5 (expensive), the Kareo EHR software is rated 2 – it is a low-priced EHR software.   

Some practices prefer cloud-based SaaS software because of its great features, but does it have any downside regarding the total cost of ownership (TCO)? We will evaluate this EHR software pricing to understand if it is great for your practice, no matter the size of your healthcare organization. 

Highlights:

Don’t have enough time to read through our Kareo research? Here we present a few important highlights: 

  • Kareo pricing starts from $150 per provider per month, but also has a billing solution of  4% to 9% of your practice collections. 
  • Kareo’s TCO rating is 2/5 (low-priced) because they offer free full premium vendor support and training support. 
  • The company doesn’t have a discount as of content time for yearly subscriptions, but you can contact us to get a custom quote for your practice.   

What is the Real Kareo Implementation Cost?

If you’re considering choosing Kareo, knowing the total cost of Kareo licenses should be vital in your decision-making. To calculate your practice license cost for Kareo, you’ll need to multiply the price per month and per provider for your needed solution. 

However, to calculate the total cost of ownership (TCO), there are also vital aspects or additional costs that must be considered and calculated together with the license cost if your healthcare organization is going to need them, and we mention them below:

  • Data Migration – Data transfer from other EHR and/or legacy billing systems to Kareo. 
  • Third-party software and Integrations – Third-party integrations and internal integrations like adding telehealth, patient statement mailing, point of service credit card payments, etc. 
  • Training costs – Number of staff and training hours needed. 
  • Customizations – Specialized analytics and reports.  
  • Hardware – Special printing systems, laptops, or tablets.
  • Implementations – Your Kareo dedicated account manager 
  • Vendor Support 

Cost of Kareo – Breakdown

Are you curious to have a brief breakdown of your expected license cost of Kareo? Below, we will present you with the cost of Kareo breakdown:

Cost of Licenses

Kareo provides 3 pricing plans: the Kareo Practice Management (Low Claim Volume) which is $150 per month per provider, the Kareo Practice Management (unlimited Claims) $300 per month per physician, and the Kareo Billing Services (solution) that charges from 4-9% of practice collections. As of the time of this content, there isn’t a publicly available discount pricing on yearly subscriptions, but you can contact us to get a custom quote for your practice. 

Data Migration

The Kareo data migration team can handle clinical data imports like ePrescriptions, eLabs, referrals, immunizations, C-CDA exchange, patient portal API Access Key, and scanned patient notes. Their team can also import billing data like the patient demographics, policy information, Insurance companies & plans, appointments, patient balances, fee schedules, referring physicians, service locations, and documents (pdf, jpg, etc.).  

Keeping in mind their data importation capabilities, If you’re a medium-sized practice with about 10,000 records that need to be imported, the cost of data migration from other systems might cost you about $2500. 

Third-party Software and Integrations 

Kareo allows for third-party integrations through their marketplace partners like Peachtree or Quickbooks and internal integrations like adding telehealth, patient statement mailing, point of service credit card payments, etc.  

For a medium-sized practice that needs 3-5 external standard system integrations into your Kareo software. You might need a qualified IT consultant to get this done, and it might cost you about $5000. 

Also, Kareo supports EPCs integration via their partnership with Dr. First. A different signup process is needed to use Surescripts, and there is a one-time charge of $75.

Training Costs

The Kareo license comes with a ‘free 90-day success coach’, which ensures you and your team have excellent knowledge of the Kareo EHR software. 

However, you might need custom training or additional training time outside their offered training, which can be beneficial to understand the Kareo system fully, or when you have new staff, you’ll need to onboard. In this case, you’ll have to pay extra charges and these charges.

If you’ll need 1-2 additional training sections, the average pricing set by most EHR software companies is $500, and you’ll have to budget approximately that amount. 

Customizations 

The Kareo EHR system can be customized according to your practice needs. This is possible when importing data from your previous EHR software and when your healthcare organization has started using Kareo.  

Customizations such as specialized analytics, reports, and other related aspects are charged. If your practice is medium-sized and needs standard customizations, you’ll need to budget about $5000, which is the average cost. 

Hardware 

Kareo is a web-based EHR software with a 24/7 accessible server. However, you’ll need to ensure that your practice hardware devices can run the software without issues. 

While there is no charge for using their smartphone applications, you might need to pay for the Dragon Dictation software license and integrate it with your Kareo software. If your practice is running on a desktop and you need to dictate. This software costs $15 per month, and it is purchased separately. 

Implementations 

Kareo doesn’t charge for the implementation of your practice into the system. After successful registration, your practice will be assigned a Kareo dedicated account manager who will ensure that your Kareo implementation goes well.

Vendor Support 

Vendor support can’t be underestimated for any practice. The company provides free premium support to its clients. This is one of the factors that influenced our rating of Kareo. 

Total Cost Examples

  • Large Sized Practice: For a large-sized medical organization with more than 50 doctors that need complete and complex processes, the Kareo license would cost $300 or you can use their billing solution that charges 4-9% of your practice collections per provider per month + cost of 5 to 7 staff training sessions around $2500 + cost of data migration of about 100k to 1M records would be around $25000 + cost of third-party tools if you need ($75 Dr. First one-time fee + $15 per month for Dragon dictation) + cost of full system customizations around $10,000. 
  • Medium-Sized Practice: For medium-sized healthcare organization with about 5 to 25 doctors that need medium complicated processes, the Kareo license would cost $300 per provider per month + cost of 2 to 3 staff training sessions around $1500 + cost of data migration of about 10k records would be around $2500 + cost of third-party tools if you need ($75 Dr. First one-time fee + $15 per month for Dragon dictation) + cost of standard customizations around $5,000. 
  • Small-Sized Practice: For small-sized healthcare practices with about 1 to 5 practitioners that require less complicated processes, the Kareo license would cost $150 per provider per month + cost of 1 to 2 staff training sessions around $500 + cost of data migration of about 1k records would be around $500 + cost of third-party tools if you need ($75 Dr. First one-time fee + $15 per month for Dragon dictation) + cost of minimal customizations around $2500. 

Kareo Vs. Alternatives

Kareo license pricing that starts from $150 per provider per month can be considered low priced when compared with their competitors. A good example would be Sevocity license cost is $379 per month, NextGen license cost is $549 per provider per month, Practice is $149 per provider per month, and AdvancedMD license that cost $729 per provider. 

Kareo is considered average priced because it is a cloud-based software that eliminates hardware cost, and they offer free premium vendor support to their clients.

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FAQs about Kareo

How much does Kareo cost?

The Kareo license starts from $150 per provider per month.

Is Kareo EHR software considered expensive?

No, it is considered low-priced when compared to its alternatives. 

How much does Kareo cost for small practice?

For small-sized healthcare practices with about 1 to 5 practitioners that require less complicated processes, the Kareo license would cost $150 per provider per month + cost of 1 to 2 staff training sessions around $500 + cost of data migration of about 1k records would be around $500 + cost of third-party tools if you need ($75 Dr. First one-time fee + $15 per month for Dragon dictation) + cost of minimal customizations around $2500. 

Is it suitable for medium-large practices?

Yes, depending on your practice needs, Kareo is considered suitable for medium-large practices.

Does Kareo software have a free version?

No, it only has a demo version.

Is there better Medical software than Kareo?

Many Kareo alternatives are available with their unique features, but we can’t expressly point out better medical software because it depends on your practice needs.

Is it easy to use Kareo software?

Yes, the software is user-friendly.

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