MyClientsPlus Review (Jan 2023)

by Shlomi

About MyClientsPlus

MyClientsPlus is a web-based practice management software for mental health and behavioral health professionals. It is designed to help therapists, counselors, and other mental health practitioners manage their practices more efficiently and effectively. The software offers a range of features that are specifically tailored to the needs of mental health professionals, including appointment scheduling, client and billing management, electronic medical records, and more.

The software is intended for solo practitioners, as well as small to medium-sized practices. MyClientsPlus can be used by a wide range of mental health professionals, including psychologists, therapists, counselors, and social workers. The software is also well-suited for practices that work with a variety of client populations, such as children, families, couples, and individuals.

One of the key features of MyClientsPlus is its appointment scheduling system. The software allows users to easily schedule and manage appointments, as well as set reminders for appointments and reschedule or cancel appointments as needed. It also allows practitioners to set their availability and accept online bookings from clients. This helps practitioners save time and reduce no-shows by allowing clients to book appointments at their convenience.

Another feature of MyClientsPlus is its client and billing management system. The software allows practitioners to keep detailed records of their client’s demographic information, insurance information, and treatment history. It also enables practitioners to create and send electronic insurance claims and process client payments. This feature is useful for simplifying the billing and insurance reimbursement process for practitioners.

MyClientsPlus was established in 2010 and was founded in the city of Minneapolis, Minnesota. It has grown significantly over the years and now has a team of over 30 employees.

In summary, MyClientsPlus is a valuable tool for mental health professionals looking to streamline their practice management. With its appointment scheduling, client and billing management, and electronic medical records, the software helps practitioners save time and reduce administrative burdens, so they can focus on providing the best possible care to their clients.

Who Uses it?

MyClientsPlus is primarily used by mental health and behavioral health professionals such as psychologists, therapists, counselors, and social workers. The software is well-suited for solo practitioners, as well as small to medium-sized practices that serve a variety of client populations. The software serves a wide range of industries, including healthcare, social services, and education.

Examples of 5 customers using MyClientsPlus are:

  1. A private practice of a clinical psychologist specializing in child and adolescent therapy.
  2. A community counseling center offering counseling services to individuals, families, and groups.
  3. A non-profit organization providing counseling and support services to victims of domestic violence and sexual assault.
  4. A school district’s special education department provides counseling services to students with special needs
  5. A University’s counseling center providing counseling and mental health support services to students, faculty, and staff.

MyClientsPlus is used by a wide range of mental health and behavioral health practitioners, including solo practitioners, small-medium size practices, Community counseling centers, non-profit organizations, and University counseling centers. These companies and organizations use MyClientsPlus to streamline their practice management and reduce administrative burdens, so they can focus on providing the best possible care to their clients.

How it can help your practice?

MyClientsPlus can help your business in several ways:

  1. Streamlined appointment scheduling: MyClientsPlus offers a flexible and easy-to-use appointment scheduling system that allows you to set your availability and accept online bookings from clients. This can help you save time and reduce no-shows by allowing clients to book appointments at their convenience.
  2. Improved client and billing management: MyClientsPlus allows you to keep detailed records of your client’s demographic information, insurance information, and treatment history. You can also create and send electronic insurance claims and process client payments through the software. This can help you simplify the billing and insurance reimbursement process for your business.
  3. Electronic medical records: MyClientsPlus allows you to create and maintain electronic medical records for your clients, which can help you stay organized and improve the efficiency of your practice. You can easily access important client information and treatment history, and share records with other providers as needed.
  4. Reports and analytics: MyClientsPlus provides you with a range of reports and analytics, which can help you understand your business better. This can help you track important metrics such as client attendance and billing data, identify trends, and make data-driven decisions to improve your business.
  5. Security and Compliance: MyClientsPlus provides you with a secure, HIPAA-compliant platform that ensures your client’s sensitive information is protected. This will help you to meet legal and industry standards and to maintain your client’s trust and confidentiality.

Overall, MyClientsPlus is a powerful tool for mental health and behavioral health professionals looking to improve the efficiency and effectiveness of their practice. With its range of features, it can help you save time, reduce administrative burdens, and provide better care to your clients.

MyClientsPlus Vs Competitors

MyClientsPlus is a practice management software for mental health and behavioral health professionals. Here are 5 alternatives to MyClientsPlus, each with its own unique features and differences:

  1. TherapyNotes: TherapyNotes is a cloud-based practice management software for mental health professionals. It offers features similar to MyClientsPlus, such as appointment scheduling, client and billing management, and electronic medical records. However, it also includes additional features such as progress notes and treatment plans, as well as a telehealth platform.
  2. SimplePractice: SimplePractice is another practice management software for mental health professionals. It offers similar features to MyClientsPlus, such as appointment scheduling, client and billing management, and electronic medical records. SimplePractice also includes a built-in telehealth platform and a mobile app, which allows practitioners to stay connected with their clients while on the go.
  3. TheraNest: TheraNest is a comprehensive practice management software that offers features such as appointment scheduling, client and billing management, electronic medical records, as well as integrations with other apps and tools. It is more feature-rich than MyClientsPlus but also more expensive, generally targeting bigger practices.
  4. Cliniko: Cliniko is a practice management software specifically designed for healthcare professionals, including chiropractors, physiotherapists, and acupuncturists, but also works well for mental health professionals. It offers features such as appointment scheduling, client and billing management, and electronic medical records, and also includes a range of reporting and analytics features.
  5. Power Diary: Power Diary is a practice management software for healthcare professionals that focuses on appointment scheduling, client management, and billing. It is focused on a more specific set of professionals that are looking for a solution focused on scheduling and client management, while not including electronic medical records and other features found in MyClientsPlus.

When comparing these alternatives, it’s important to consider the specific needs of your practice and to look at the pricing, vendor size, customer type, and cost of implementation of each option. It may also be beneficial to try out a free trial of each software to see which one is the best fit for your business.

MyClientsPlus Pricing in 2023

MyClientsPlus has one pricing plan that starts from $29 per provider per month giving the features to add unlimited clients, multiple office location support, credit card processing, and many more.

MyClientsPlus – Cost of Implementation

The cost to implement MyClientsPlus can vary depending on a number of factors, such as the size of your practice and the specific features you need. The main cost associated with implementing MyClientsPlus is the cost of the subscription plan you choose.

MyClientsPlus offers several pricing plans, with costs starting at $39/month for the Basic Plan, and going up to $89/month for the Premium Plan.

Additionally, when implementing MyClientsPlus, it is important to consider any additional costs that may be incurred, such as:

  • Training costs: MyClientsPlus offers online training and support resources, but if you or your staff require additional training it might cost extra.
  • Data Migration: If you have existing client data, you may need to pay for data migration services to move that data into the new system
  • Customization costs: MyClientsPlus offers several customization options, but it will come with an additional cost.
  • Integration costs: If you need to integrate MyClientsPlus with other software, there might be additional costs for the integration.

MyClientsPlus Pros

  1. MyClientsPlus has a user-friendly interface that is easy to navigate and allows for efficient practice management.
  2. MyClientsPlus has a wide range of features such as appointment scheduling, client and billing management, electronic medical records, and a telehealth platform that are specifically tailored to the needs of mental health professionals.
  3. MyClientsPlus offers competitive pricing plans with no hidden costs, and with its free trial option, it allows you to test the software before committing.

MyClientsPlus Cons

  1. MyClientsPlus doesn’t include some features such as progress notes and treatment plans that some of its competitors include.
  2. MyClientsPlus has fewer integrations with other software compared to some of its competitors, which might be an issue for practices that rely on multiple systems.
  3. Some users have reported that MyClientsPlus’ support could be improved, which could be a con for practices that need more hands-on assistance during the implementation process.

How To Use MyClientsPlus

MyClientsPlus is a practice management software for healthcare professionals that offers a wide range of features for scheduling, patient management, and billing. Here is a tutorial on how to use some of the key features of MyClientsPlus:

  1. Scheduling appointments: To schedule an appointment, log in to MyClientsPlus and click on the “Calendar” tab. From there, you can select a date and time, and then select a patient from your list of clients. You can also set up recurring appointments, block off time for breaks or other events, and view your schedule in different formats (such as day, week, or month).
  2. Patient management: To manage your patients, log in to MyClientsPlus and click on the “Patients” tab. From there, you can view, add, and edit patient information, including their personal details, insurance information, and medical history. You can also view upcoming appointments and visit notes for each patient.
  3. Billing: To manage billing, log in to MyClientsPlus and click on the “Billing” tab. From there, you can view and create invoices, process payments, and view billing reports. MyClientsPlus also allows you to track insurance claims and patient balances.
  4. Reports: To view reports, log in to MyClientsPlus and click on the “Reports” tab. From there, you can view a variety of reports, including appointment reports, billing reports, patient reports, and more. These reports can be exported in different formats (such as Excel or PDF) for further analysis.
  5. Customization: MyClientsPlus also allows for the customization of forms, appointment notifications, and appointment confirmations.

It’s important to note that different MyClientsPlus plans may vary in the set of features offered, so it’s recommended to check the available features on your specific plan. Additionally, it’s always a good idea to spend some time exploring the software, experimenting, and becoming familiar with the interface before you start using it in your practice.

Free Alternatives to MyClientsPlus

MyClientsPlus is a client management tool used in the healthcare industry, and there are many other free alternatives available. However, features and capabilities may vary between different software options. Here are a few examples of free alternatives to MyClientsPlus, and a brief comparison of their features:

  1. Practice Fusion: This is a free, web-based EHR system that offers many features, including appointment scheduling, e-prescribing, and lab integration. However, it has some limitations, such as a lack of advanced billing features.
  2. OpenEMR: This is an open-source EHR system that offers many features such as patient demographics, progress notes, and appointment scheduling. It also supports various billing engines, but it may require technical know-how to set up and maintain.
  3. Medeil: This is a free, web-based practice management and medical billing software. It has features such as appointment scheduling, inventory management, and billing. But, it doesn’t have EHR functionalities.
  4. FreeMED: This is a free, open-source EHR and practice management software that offers many features, including appointment scheduling, e-prescribing, and lab integration. It also has some advanced features like Patient Portal and Clinical Decision Support.
  5. PractiFI: A free cloud-based practice management software that helps the small practice to manage patients, appointments, and billing. However, it doesn’t have EHR functionalities.

How it Integrates with Other Software

MyClientsPlus has integrations with other healthcare technologies to exchange data between systems, automate tasks, and improve workflow. Some examples of integrations include:

  • Electronic prescribing of medications (E-Prescribing)
  • Secure messaging and collaboration with other healthcare providers
  • Clinical lab results
  • Appointment scheduling and patient portal
  • Billing and insurance claims
  • Document management and imaging

Free Alternatives to MyClientsPlus

There are several free alternatives to MyClientsPlus that mental health and behavioral health practices can consider for their electronic health record (EHR) and practice management needs. Here are a few examples:

  1. TherapyNotes: This is a cloud-based EHR system specifically designed for behavioral health practices. It offers many of the same features as MyClientsPlus, such as appointment scheduling, electronic billing, and a patient portal. However, TherapyNotes does not offer e-prescribing functionality and also has a monthly fee after the free trial.
  2. SimplePractice: This is another cloud-based EHR system that is geared toward mental health practices. It includes a variety of features, such as appointment scheduling, electronic billing, and progress note templates. SimplePractice also has a mobile app for remote access, but it doesn’t have e-prescribing functionality. This software is offering 30 days free trial then it requires a monthly/yearly fee.
  3. PractiFI: PractiFI is a web-based EHR and practice management software that is geared towards mental health and behavioral health practices. It includes appointment scheduling, electronic billing, a patient portal, and other features that can help practices run more efficiently. PractiFI has a free version but with very limited functionality.
  4. OpenEMR: This is an open-source EHR system that can be downloaded and installed on a practice’s own servers. It includes many of the same features as MyClientsPlus, such as appointment scheduling, electronic billing, and a patient portal. However, OpenEMR does not have e-prescribing functionality, and it may require technical expertise to set up and maintain.

Alternative for Small Practice

MyClientsPlus is a client management tool that’s widely used in the healthcare industry. There are several alternatives that may be a good fit for small businesses, and I’ll mention a few of them here:

  1. Practice Fusion: This is a free, web-based EHR system that offers many features, including appointment scheduling, e-prescribing, and lab integration. It is designed for small-medium size practices and it’s easy to use. However, it has some limitations, such as a lack of advanced billing features.

Alternative for Large Practice

MyClientsPlus is a client management tool that is widely used in the healthcare industry, specifically for small to medium size practices. When it comes to large businesses or large-scale healthcare providers, there are several alternatives that may be more suitable due to their advanced features and scalability. Here are a few examples:

  1. Cerner: Cerner is a leading EHR system provider and offers advanced features such as population health management, clinical decision support, and data analytics. It also has a large user base and a strong industry reputation, making it a good fit for large businesses. However, it is quite expensive and requires a significant investment.
  2. Epic: Epic is another leading EHR system provider and offers advanced features such as patient engagement tools, revenue cycle management, and data analytics. It is widely adopted in large healthcare organizations, and it is known for its flexibility and scalability. However, similar to Cerner, it is quite expensive and requires a significant investment
  3. Athenahealth: Athenahealth is another widely adopted EHR provider that offers advanced features such as revenue cycle management, patient engagement tools, and data analytics. It is designed to meet the needs of large healthcare providers and is known for its scalability and ease of use. However, it is relatively expensive and requires a significant investment.

Some Supprising Facts About MyClientsPlus

Here are a few surprising facts about MyClientsPlus:

  1. MyClientsPlus is developed by a team of former mental health providers, who designed the software to meet the specific needs of mental health and behavioral health practices. This approach to software development has allowed MyClientsPlus to focus on the unique needs of these types of practices, such as providing clinical templates and other tools that can help with the documentation and billing of mental health services.
  2. MyClientsPlus includes a built-in telehealth platform that can be used to conduct virtual sessions with patients. This feature allows practitioners to conduct appointments remotely, which can be especially useful during times of social distancing or inclement weather.
  3. MyClientsPlus is a cloud-based software that can be accessed from anywhere with an internet connection, which allows for greater flexibility and mobility for practitioners and their staff. This can make it easier for practitioners to work from home or on the go, and for staff to manage practice operations remotely.
  4. MyClientsPlus has built-in tools for tracking treatment plans, progress notes, and other clinical data, which makes it easy for practitioners to comply with the regulations set by governing bodies such as the HIPAA
  5. It also includes a feature that allows practitioners to set up automatic reminders and notifications to help them keep track of upcoming appointments, medication refills, and other important tasks.

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