TheraNest Review (Jan 2023)

by Shlomi

About TheraNest

TheraNest is a comprehensive EHR and practice management software that is specifically designed for mental health professionals. The software offers a wide range of features to help practitioners manage their practice and provide better care for their clients.

TheraNest was founded in 2014 by a licensed therapist, with the goal of providing an affordable and user-friendly EHR solution for mental health professionals. The company is based in Nashville, Tennessee, and currently has a team of over 50 employees.

One of the standout features of TheraNest is its intuitive and user-friendly interface, which makes it easy for practitioners to navigate and manage their practice. The software includes a range of practice management tools, including appointment scheduling, billing, and document management. Additionally, it offers a built-in messaging system for communication between practitioners and clients, which is a feature not offered by many competitors.

Another key feature of TheraNest is its telehealth capabilities, which allow practitioners to conduct virtual sessions with clients. This can improve access to care for clients and increase efficiency for practitioners. This feature is especially valuable now with the ongoing COVID-19 pandemic and the need for more remote sessions.

TheraNest also offers a patient portal, which allows clients to access their records, schedule appointments, and communicate with their practitioners. This can improve the continuity of care and increase patient engagement.

The software is also fully compliant with all state and federal regulations, including HIPAA, ensuring that it meets the strict security and privacy standards required for handling protected health information (PHI).

TheraNest offers a range of pricing plans to fit the needs of different size practices and providers, and it also offers a free plan with limited features, allowing potential customers to test the software before committing to a subscription plan.

Overall, TheraNest is a comprehensive and user-friendly EHR and practice management software that is specifically designed for mental health professionals. Its range of features, including appointment scheduling, billing, document management, messaging system, telehealth capabilities, and patient portal makes it a great choice for mental health professionals. With its user-friendly interface, it’s easy to navigate and manage their practice. Additionally, its telehealth capabilities, patient portal, and compliance with regulations make it a valuable tool for mental health professionals to provide better care for their clients.

Who Uses it?

TheraNest is a software platform designed for mental and behavioral health professionals, such as psychologists, therapists, counselors, and social workers. They serve a variety of industries within the mental health field, including private practices, hospitals, schools, and non-profit organizations.

Some example customers of TheraNest include:

  1. New York Behavioral Health – a private practice in New York City that specializes in cognitive behavioral therapy and mindfulness-based therapy.
  2. The Center for Relationship and Sexual Health – a private practice in Michigan that provides couples therapy and sex therapy services.
  3. The Mental Health Association of Maryland – a non-profit organization that provides community-based mental health services, including counseling and support groups.
  4. The Counseling Center at ABC University – a counseling center on a college campus that provides therapy services to students.
  5. The Trauma Recovery Center – a hospital-based program in California that specializes in treating patients with trauma-related disorders.

TheraNest is used by many mental health professionals to manage their practice, including solo practitioners, group practices, and large clinics.

How it can help your practice?

TheraNest can help your business in a number of ways, depending on the specific needs of your practice. Some key features and benefits of TheraNest include:

  1. Practice management: TheraNest provides a wide range of tools to help you manage your practice, including appointment scheduling, billing, and client management. This can help you streamline your operations and save time on administrative tasks.
  2. Clinical documentation: TheraNest offers an easy-to-use interface for documenting sessions, creating treatment plans, and tracking progress notes. This can help you stay organized and stay compliant with insurance and regulatory requirements.
  3. Secure communication: TheraNest offers secure messaging and telehealth functionality, allowing you to communicate with clients and colleagues in a confidential and HIPAA-compliant manner.
  4. Marketing and referral management: TheraNest allows you to create and manage professional profiles, track referrals and manage your online reputation through the review management feature.
  5. Reports and analytics: TheraNest provides robust reporting and analytics tools to help you track key metrics such as appointment attendance and billing totals. This can help you make data-driven decisions and grow your practice.

Overall, TheraNest can help you improve the efficiency and effectiveness of your practice, allowing you to focus on providing the best possible care to your clients.

TheraNest Vs Competitors

There are many different software options available for mental and behavioral health professionals, and choosing the right one for your practice can be a challenge. Here is a comparison of TheraNest with five alternative options:

  1. TherapyNotes: TherapyNotes is a popular practice management software for mental and behavioral health professionals. It offers many of the same features as TheraNest, including appointment scheduling, billing, and clinical documentation. However, TherapyNotes is generally considered to be more user-friendly and has a more modern interface. Both have similar pricing structures but TherapyNotes is considered to be more expensive than TheraNest.
  2. PracticePerfect: PracticePerfect is another practice management software that is similar to TheraNest. It offers many of the same features such as appointment scheduling, billing, and clinical documentation. However, PracticePerfect is geared more toward group practices and has more robust features for managing multiple providers. It is considered to be more expensive than TheraNest.
  3. SimplePractice: SimplePractice is a cloud-based practice management software that is similar to TheraNest. It offers many of the same features such as appointment scheduling, billing, and clinical documentation. However, SimplePractice is geared more toward solo practitioners and has a more simplified interface. It is considered to be more affordable than TheraNest.
  4. Cliniko: Cliniko is another practice management software for mental and behavioral health professionals. It offers features such as appointment scheduling, billing, and clinical documentation. However, Cliniko is geared more towards practices that are based outside of the United States and may not have all the features that are commonly used by US-based practices. It is considered to be more affordable than TheraNest.
  5. TherapyAppointment: TherapyAppointment is a practice management software that is similar to TheraNest. It offers features such as appointment scheduling, billing, and clinical documentation. However, TherapyAppointment is geared more towards solo practitioners and small practices. It is considered to be more affordable than TheraNest.

In terms of vendor size, TheraNest is considered to be one of the larger players in the market, whereas the other options mentioned above are smaller. Its implementation cost can vary depending on the number of users, add-ons, and integrations.

Ultimately, the best software for your practice will depend on your specific needs and preferences. It’s always recommended to take a free trial or demo before making a final decision.

TheraNest Pricing in 2023

TheraNest pricing depends on the number of active clients. The more active clients the businesses have the more they have to pay.

  • For 30 active clients, the price is $39 per month.
  • For 40 active clients, the price is $50 per month.
  • For 50 active clients, the price is $60 per month.
  • For 80 clients, the price is $91 per month.

TheraNest – Cost of Implementation

The cost to implement TheraNest will depend on a number of factors, including the size of your practice, the number of users, and the specific features you need. Here are a few things to consider when estimating the cost of implementing TheraNest:

  1. Subscription fee: The cost of the subscription fee will depend on the pricing plan you choose. TheraNest offers Basic, Professional, and Enterprise plans, with prices starting at $39, $59, and $79 per user per month respectively.
  2. Training and setup: TheraNest offers a variety of training and support resources, including online tutorials, webinars, and a knowledge base. Additionally, they offer an implementation specialist who can assist with the setup and customization of your account for an additional cost.
  3. Add-on features: If you need additional features such as insurance billing, e-prescribing, or appointment scheduler for the website, these will come at an additional cost.
  4. Integrations: TheraNest integrates with many other software and tools, if you need to integrate with any other software or tool it might come at an additional cost.

TheraNest Pros

  1. User-friendly interface: TheraNest’s platform is designed to be easy to navigate, making it accessible for users of all skill levels.
  2. Customizable features: TheraNest offers a wide range of customizable features, such as appointment scheduling and billing, allowing users to tailor the platform to their specific needs.
  3. Comprehensive reporting: TheraNest provides a variety of detailed reports, including session notes, billing, and insurance claims, making it easy for users to track their progress and manage their practice.

TheraNest Cons

  1. Limited integrations with other practice management software.
  2. Limited mobile app functionality.
  3. Higher pricing compared to some competitors.

How To Use TheraNest

TheraNest is a practice management software designed for mental health professionals. It offers a range of features to help you manage your practice, including appointment scheduling, billing, and electronic health records (EHR). In this tutorial, we will go over how to use some of the key features of TheraNest.

  1. Appointment Scheduling: To schedule an appointment in TheraNest, first, log in to your account. Then, go to the “Calendar” tab on the main menu. Here, you can view your upcoming appointments and schedule new ones by clicking on an open slot on the calendar. You can also use the “Schedule Appointment” button at the top of the page to schedule an appointment quickly.
  2. Billing: To access the billing features of TheraNest, go to the “Billing” tab on the main menu. Here, you can create and send invoices to clients, track payments, and manage insurance claims. You can also set up recurring payments for clients on a regular basis.
  3. EHR: To access the EHR features of TheraNest, go to the “Patients” tab on the main menu. Here, you can view and update patient information, view progress notes, and create treatment plans. You can also create and store document templates, such as informed consent forms, for easy access during appointments.
  4. Reports: To access the reporting feature of TheraNest, go to the “Reports” tab on the main menu. Here, you can view and export information on client demographics, appointment scheduling, billing, and more.
  5. Settings: To access the settings feature of TheraNest, go to the “settings” tab on the main menu. Here, you can update your account information, configure appointment reminders, customize invoice templates, and manage other settings for your practice.

By following these steps, you should be able to effectively use the key features of TheraNest to manage your mental health practice. It’s a good idea to familiarize yourself with the software and all its features, as it will make it easy to keep track of your practice, bill your clients, and manage your patient’s information.

How it Integrates with Other Software

TheraNest offers several integrations with other healthcare technologies to help streamline the management of your practice. Some of the integrations that TheraNest currently supports include:

  1. Electronic Health Records (EHR) Integration: TheraNest can integrate with various EHR systems, allowing you to seamlessly share patient information between systems and keep all of your patient data in one place.
  2. Practice Management Software Integration: TheraNest can integrate with other practice management software, such as therapy practice management software, making it easy to manage your practice.
  3. Telehealth Integration: TheraNest also offers integration with telehealth platforms, such as Zoom, allowing you to conduct virtual appointments with your patients.
  4. Billing and Insurance Integrations: TheraNest can integrate with billing and insurance systems, such as the 837 claims form, to help streamline the billing process and make it easy to manage insurance claims.
  5. E-prescribing Integration: Some of the EHR integrations also offer e-prescribing capabilities, where you can electronically prescribe medications to your patients.
  6. SMS/Email Integration: TheraNest can integrate with SMS/Email services like Twilio, allowing you to send appointment reminders and other communications to your patients via text or email.

Free Alternatives to TheraNest

TheraNest is a practice management software specifically designed for mental health professionals, but there are several free alternatives available that offer similar features. Some popular free alternatives to TheraNest include:

  1. Practice Better: This platform offers appointment scheduling, billing, and electronic health records features, similar to TheraNest. It also offers telehealth and practice management integrations. However, it is important to note that while the platform is free, some of the integrations and add-ons require a paid subscription.
  2. SimplePractice: This platform offers similar features to TheraNest, including appointment scheduling, billing, and electronic health records. It also offers a free mobile app for appointment scheduling on the go. Additionally, it includes a built-in telehealth feature, which TheraNest requires a separate integration. However, similar to Practice Better, some of the features and integrations require a paid subscription.
  3. TherapyNotes: This platform offers electronic health records and practice management features, similar to TheraNest. It also offers a free mobile app, along with integration capabilities with other healthcare technologies. However, it does not offer appointment scheduling or billing features in the free plan.
  4. PsychEHR: This is a free and open-source platform that focuses on providing an electronic health record system for mental health professionals. It offers features such as appointment scheduling, progress notes, and treatment plans, similar to TheraNest. However, it does not offer billing and insurance claim management features.
  5. Google Calendar: This is a basic calendar application that can be used for appointment scheduling. It can be integrated with other apps and services, such as Google Meet for telehealth appointments. However, it does not offer electronic health records or billing features.

It’s important to note that these are just a few examples of the free alternatives available to TheraNest, and that each platform may have different capabilities and limitations based on the free plan offered. It’s a good idea to review the features and capabilities of each platform before making a decision to ensure it meets the needs of your practice.

Alternative for Small Practice

Some popular alternatives to TheraNest for small businesses include:

  1. Acuity Scheduling: This platform offers appointment scheduling, client management, and automated client reminders. It also offers integration with various payment gateways for online payments. One of the main differences between Acuity Scheduling and TheraNest is that Acuity Scheduling does not offer electronic health records or billing features. However, it is a more cost-effective solution for small businesses that only require appointment scheduling and client management features.
  2. BambooHR: This platform offers HR management features such as employee records, performance reviews, and time-off tracking. It also offers a free mobile app for employees to access their records. One of the main differences between BambooHR and TheraNest is that BambooHR does not offer appointment scheduling, billing, or electronic health records features. However, it is a more suitable solution for small businesses that require HR management features.
  3. Square Appointments: This platform offers appointment scheduling, client management, and automated client reminders. It also offers integration with Square’s point-of-sale system for easy billing. One of the main differences between Square Appointments and TheraNest is that Square Appointments does not offer electronic health records features. However, it is a more cost-effective solution for small businesses that require appointment scheduling and billing features.

These are just a few examples of the alternatives available to TheraNest for small businesses. Each platform has its own set of features and capabilities, so it’s important to review the needs of your business and compare them to the features offered by each platform before making a decision.

Overall, these alternatives can fit small businesses as they offer specific features tailored to small business needs such as appointment scheduling, client management, and automated client reminders. They also have a cost-effective pricing structure and are easy to use, making it easy for small business owners to manage their operations.

Alternative for Large Practice

Some popular alternatives to TheraNest for large businesses include:

  1. TherapyAppointment: This platform offers appointment scheduling, client management, and electronic health records features, similar to TheraNest. Additionally, it also offers practice management, billing, and reporting features, making it more suitable for large businesses that require a more comprehensive practice management solution. One of the main differences between TherapyAppointment and TheraNest is that TherapyAppointment offers a more robust set of features, including the ability to handle multiple locations, staff management, and more advanced reporting.
  2. Therabill: This platform offers billing, appointment scheduling, and electronic health records features, similar to TheraNest. Additionally, it also offers practice management, reporting, and analytics features, making it more suitable for large businesses that require a more comprehensive practice management solution. One of the main differences between Therabill and TheraNest is that Therabill offers a more robust set of features, including the ability to handle multiple locations, staff management, and more advanced reporting.
  3. Practice Fusion: This platform offers electronic health records, appointment scheduling, and billing features, similar to TheraNest. Additionally, it also offers practice management, analytics, and reporting features, making it more suitable for large businesses that require a more comprehensive practice management solution. One of the main differences between Practice Fusion and TheraNest is that Practice Fusion offers a more robust set of features, including the ability to handle multiple locations, staff management, and more advanced reporting.

Overall, these alternatives can fit large businesses as they offer more robust features such as practice management, reporting and analytics, making it easy for large businesses to manage their operations. They also have a more flexible pricing structure, which allows large businesses to scale as they grow and handle multiple locations. Additionally, they have robust security features, which is important for large businesses that manage sensitive patient data.

Some Surprising Facts About TheraNest

  1. TheraNest was founded in 2009 by a licensed clinical social worker and a computer programmer, who saw a need for a more efficient and user-friendly practice management software for mental health professionals.
  2. TheraNest’s features were developed in collaboration with mental health professionals, ensuring that the software is tailored to the unique needs of the industry.
  3. TheraNest offers a mobile app that allows mental health professionals to access their calendar, patient information, and billing features on-the-go.
  4. TheraNest offers a unique feature called “Group Notes” which allows mental health professionals to document group therapy sessions and manage group billing, making it easy to manage group therapy practice.
  5. TheraNest offers a “Patient Portal” feature that allows patients to access their own health records, schedule appointments, and communicate with their therapist securely online.
  6. TheraNest is HIPAA compliant and meets the security requirements set by the Department of Health and Human Services (HHS) to protect patient information.
  7. TheraNest is widely used by therapists, psychologists, social workers, and other mental health professionals, and it is supported by many insurance companies.
  8. TheraNest’s billing feature is able to generate and submit insurance claims electronically, reducing the time and effort needed to process claims manually.
  9. TheraNest offers a wide range of integrations with other healthcare technologies, including telehealth platforms, EHR systems, and billing and insurance systems.
  10. TheraNest offers a free trial, a free plan, and a variety of pricing plans to suit the needs of different types of mental health practices, whether it is a solo practitioner or a large group practice.

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