ChiroTouch Review (Jan 2023)

About ChiroTouch

ChiroTouch is a software solution designed specifically for chiropractors and their practices. It was established in 2008 in San Diego, California, and has since grown to become one of the leading electronic health record (EHR) and practice management software providers in the chiropractic industry.

The software is designed to streamline and automate many of the day-to-day tasks that chiropractors and their staff need to manage, such as appointment scheduling, patient billing, and charting. This allows chiropractors to focus on providing high-quality care to their patients, rather than spending time on administrative tasks.

One of the key features of ChiroTouch is its intuitive and user-friendly interface. The software is designed to be easy to use, even for those with little to no experience with EHR systems. This makes it a great option for small and solo practices that may not have the resources to invest in more complex software solutions.

Another important feature of ChiroTouch is its robust reporting capabilities. The software provides detailed reporting and analytics, allowing chiropractors to track their practice’s performance and make data-driven decisions to improve their business. This can help practices to identify areas of weakness, such as low patient retention, and take steps to address them.

ChiroTouch also provides a variety of other features, such as an integrated patient portal and the ability to send appointment reminders, which help to improve patient engagement and communication. Additionally, the software is fully compliant with all relevant regulations, such as HIPAA and the ACA.

As of 2021, ChiroTouch has over 10,000 active users and is growing rapidly. With its dedicated customer support team and a wide range of features, it is a great option for chiropractors looking to improve the efficiency and profitability of their practice. The company headquarter is located in San Diego and it has more than 100 employees.

Overall, ChiroTouch is a powerful and versatile software solution that can help chiropractors to improve the efficiency and profitability of their practice. With its user-friendly interface, robust reporting capabilities, and compliance with relevant regulations, it is a great option for chiropractors of all sizes and levels of experience.

Who Uses it?

ChiroTouch is designed specifically for the chiropractic industry and is primarily used by chiropractors and their staff in private practices. It is a popular choice among small and solo practices, as well as larger multi-disciplinary clinics.

Some examples of industries that ChiroTouch serves include:

• Chiropractic clinics and offices
• Physical therapy and rehabilitation clinics
• Sports medicine clinics
• Acupuncture and alternative medicine clinics

ChiroTouch has a diverse customer base, with thousands of active users across the United States. Some examples of companies that use ChiroTouch include:

1. Smith Chiropractic – A solo practice in Illinois that specializes in sports medicine and rehabilitation.
2. Health First Chiropractic – A multi-disciplinary clinic in California that offers chiropractic, physical therapy, and acupuncture services.
3. Performance Health & Wellness – A large chiropractic clinic in New York that focuses on sports medicine and performance enhancement.
4. The Joint Chiropractic – A national chain of chiropractic clinics with over 400 locations across the United States.
5. Advanced Chiropractic – A solo practice in Texas that offers a wide range of chiropractic services, including spinal decompression and rehabilitation.

Overall, ChiroTouch is widely used by chiropractors and other healthcare providers in the chiropractic industry, including solo practices, multi-disciplinary clinics, and even large national chains. It offers them a comprehensive solution to manage their practice and allows them to focus on providing high-quality care to their patients.

How it can help your practice?

ChiroTouch is a software that is specifically designed for chiropractors to help manage their practice. It can help with tasks such as scheduling, billing, electronic health records, and patient management. By automating these tasks, ChiroTouch can help save time and increase efficiency in your practice, allowing you to focus on providing patient care. It also offers features such as appointment reminders and online patient portals, which can improve patient communication and satisfaction. Overall, ChiroTouch can help streamline your practice, improve patient communication and satisfaction, and increase your practice’s efficiency and revenue.

ChiroTouch Vs Competitors

Comparing ChiroTouch to other chiropractic software can be a complex task, as each software may have different features, pricing, vendor size, customer type, and cost of implementation. Here are the top 5 competitors for ChiroTouch:

1. ChiroFusion:

• Both ChiroTouch and ChiroFusion offer similar features such as electronic health records, patient management, scheduling, and billing.
• Both software has similar pricing plans and offers similar levels of customer support.
• ChiroFusion is a smaller company compared to ChiroTouch.

2. ClinicSense:

• Both ChiroTouch and ClinicSense offer similar features such as electronic health records, patient management, scheduling, and billing.
• ClinicSense is a more affordable software compared to ChiroTouch but also has a smaller customer base.
• ClinicSense is a smaller company compared to ChiroTouch.

3. Chiropractic Care:

• Chiropractic Care is a less expensive alternative to ChiroTouch, but it has a smaller feature set.
• ChiroTouch has more features and more advanced EHR capabilities compared to Chiropractic Care.
• Chiropractic Care is a smaller company compared to ChiroTouch.

4. ClinicOffice:

• ClinicOffice is a more affordable alternative to ChiroTouch, and it has a smaller feature set.
• ChiroTouch has more advanced EHR capabilities and more features compared to ClinicOffice.
• ClinicOffice is a smaller company compared to ChiroTouch.

5. Practice Perfect:

• Both ChiroTouch and Practice Perfect offer similar features such as electronic health records, patient management, scheduling, and billing.
• ChiroTouch has more advanced EHR capabilities compared to Practice Perfect.
• Both companies are of similar size.

ChiroTouch Pricing in 2023

ChiroTouch has a straightforward pricing policy and has been specially designed for chiropractors. The pricing plans are categorized as ChiroTouch Core and ChiroTouch Advanced. The plan’s features vary, and so does the pricing.

• ChiroTouch Core: This package is priced at $159 per provider per month and best suits healthcare facilities with paper-billing and cash practices. Any additional provider will cost an extra $49 per provider.
• ChiroTouch Advanced: This package is priced at $299 per provider per month and best suits hospitals and clinics with electronic billing and insurance practices. Any additional provider will cost an extra $99 per provider.

ChiroTouch – Cost of Implementation

Some of the costs that you may incur when implementing ChiroTouch include:

1. Software costs: This is the cost of the ChiroTouch software itself. This will depend on the pricing plan that you choose and the number of users.
2. Hardware costs: Depending on your practice’s infrastructure, you may need to purchase new hardware such as computers or tablets to run the software.
3. Training costs: ChiroTouch offers training and support to help you get started with the software. This may include online tutorials, webinars, and on-site training.
4. Data migration costs: If you are switching from another software, you may need to pay to have your data migrated over to ChiroTouch.
5. Customization costs: If you need custom features or integrations, you may need to pay for additional development work.

ChiroTouch Pros

1. capabilities that are more advanced than many of its competitors. This includes features such as automated insurance claims and financial reporting, which can help to streamline your practice and increase efficiency.
2. Customizable features: ChiroTouch offers a wide range of customizable features that can be tailored to the specific needs of your practice. This can include custom integrations and additional development work, which can help to ensure that the software is fully optimized for your practice.
3. Large customer base: ChiroTouch has a large customer base, which can provide an additional level of confidence in the software’s capabilities. This can also help to ensure that you have access to a wide range of resources and support options, which can be especially valuable for larger practices.

ChiroTouch Cons

1. Higher costs: ChiroTouch may have higher costs compared to some of its competitors, including the software’s cost and the costs associated with implementation and customization.
2. Steep learning curve: ChiroTouch has a wide range of features and capabilities, which can make it more difficult to learn and navigate compared to some of its competitors. This can be especially true for smaller practices with limited resources and experience with chiropractic software.
3. Limited customer support: Some users have reported that ChiroTouch’s customer support can be limited and slow to respond, which can be frustrating for users who need assistance with the software. This could be especially challenging for smaller practices that may not have the resources to troubleshoot issues on their own.

How it Integrates with Other Software

Here is a basic tutorial on how to use the integration capabilities of ChiroTouch with other healthcare technologies:

1. First, ensure that you have the necessary permissions to access and configure ChiroTouch’s integration settings.
2. Navigate to the “Integration” tab within ChiroTouch.
3. Select the type of integration you would like to set up, such as “Lab Integrations,” “Billing Integrations,” or “EMR Integrations.”
4. Follow the prompts to connect ChiroTouch with the desired healthcare technology. This may involve entering login credentials, setting up secure connections, or configuring specific settings to ensure that data is shared correctly between systems.
5. Once the integration is set up, you can begin to seamlessly share patient data between ChiroTouch and other healthcare technology. This can include things like lab results, billing information, and medical history.
6. To ensure that the integration is working correctly, it is a good idea to regularly check for any errors or issues that may arise, and make any necessary adjustments.

Free Alternatives to ChiroTouch

There are several free alternatives to ChiroTouch that chiropractors may consider using for their practice’s electronic health record (EHR) needs. Some of these alternatives include:

1. ChiroFusion: This EHR software is designed specifically for chiropractors and includes features such as appointment scheduling, billing, and progress notes. It also offers a mobile app for charting on-the-go and a patient portal for easy communication.
2. ClinicOffice: This EHR software is designed for small practices and includes features such as appointment scheduling, billing, and progress notes. It also offers built-in reports and a patient portal for easy communication.
3. SimplePractice: This EHR software is designed for small practices and includes features such as appointment scheduling, billing, progress notes, and treatment plans. It also offers a patient portal for easy communication and the ability to accept online payments.
4. PracticeFusion: This EHR software is designed for small practices and includes features such as appointment scheduling, billing, progress notes, and lab integrations. It also offers a patient portal for easy communication and the ability to e-prescribe.
5. EHR 4 Chiropractors: This EHR software is designed specifically for chiropractors and includes features such as appointment scheduling, billing, progress notes, and treatment plans. It also offers a patient portal for easy communication and the ability to generate insurance claims.

All of these alternatives offer similar features and functionalities as ChiroTouch, but ChiroTouch has a more complete and robust set of tools, it may have more advanced features and integrations, and it may be more suitable for larger practices.

Alternative for Small Practice

1. SimplePractice: This EHR software is designed for small practices and includes features such as appointment scheduling, billing, progress notes, treatment plans, and a patient portal for easy communication. It also offers the ability to accept online payments and has a user-friendly interface. One of the main differences between SimplePractice and ChiroTouch is that SimplePractice may not have as many advanced features or integrations. However, it is a cost-effective solution that is easy to use and suitable for small businesses.
2. EHR 4 Chiropractors: This EHR software is designed specifically for chiropractors and includes features such as appointment scheduling, billing, progress notes, treatment plans, and the ability to generate insurance claims. It also offers a patient portal for easy communication. One of the main differences between EHR 4 Chiropractors and ChiroTouch is that EHR 4 Chiropractors may not have as many advanced features or integrations. However, it is a cost-effective solution that is easy to use and suitable for small businesses.

Alternative for Large Practice

As a large business, there are several alternatives to ChiroTouch that you may consider for your electronic health record (EHR) needs. Some of these alternatives include:

1. Practice Fusion: This EHR software is designed for large practices and includes features such as appointment scheduling, billing, progress notes, lab integrations, and a patient portal for easy communication. Additionally, it offers the ability to e-prescribe and has a user-friendly interface. One of the main differences between Practice Fusion and ChiroTouch is that Practice Fusion may not have as many advanced features or integrations. However, it is a cost-effective solution that is easy to use and suitable for large businesses.
2. AdvancedMD: This EHR software is designed for large practices and includes features such as appointment scheduling, billing, progress notes, lab integrations, and a patient portal for easy communication. Additionally, it offers the ability to e-prescribe and has a user-friendly interface. One of the main differences between AdvancedMD and ChiroTouch is that AdvancedMD may not have as many advanced features or integrations. However, it is a cost-effective solution that is easy to use and suitable for large businesses.
3. NextGen: This EHR software is designed for large practices and includes features such as appointment scheduling, billing, progress notes, lab integrations, and a patient portal for easy communication. Additionally, it offers the ability to e-prescribe and has a user-friendly interface. One of the main differences between NextGen and ChiroTouch is that NextGen may not have as many advanced features or integrations. However, it is a cost-effective solution that is easy to use and suitable for large businesses.

Some Surprising Facts About ChiroTouch

1. ChiroTouch was founded in 2001, making it one of the first EHR systems specifically designed for chiropractors.
2. ChiroTouch was the first EHR system to receive certification from the Certification Commission for Health Information Technology (CCHIT) in 2007.
3. ChiroTouch has an extensive library of built-in content including forms, SOAP notes, treatment plans, and reports that are tailored to the chiropractic field and can be easily customized to meet the needs of individual practices.
4. ChiroTouch has a mobile app that allows chiropractors to chart on the go, providing real-time updates and easy access to patient information.
5. ChiroTouch’s patient portal allows for easy communication between patients and the practice, including appointment scheduling, appointment reminders, and secure messaging.
6. ChiroTouch’s has a built-in feature for telehealth consultations, which is beneficial during the current global health crisis.
7. ChiroTouch can integrate with other healthcare systems, including billing and lab systems, to streamline workflows and improve efficiency.
8. ChiroTouch’s support team is available 24/7 and has a 98% customer satisfaction rate.
9. ChiroTouch has a robust reporting system that allows users to extract useful data and insights on practice performance, revenue, patient engagement, and more.
10. ChiroTouch is a user-friendly software, it is easy to learn and navigate, which makes it a perfect fit for chiropractors of all experience levels.